JewelLink Features

Built for bridal, timepieces, POS-aware follow-up, and AI-powered selling.

Connect customer intent, POS history, ring builder leads, Twilio and Podium texting, phone notes, AI coaching, one-on-ones, and sales analytics.

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JewelLink customer relationship timeline Private label ring builder setting and metal step

Luxury workflows without disconnected tools

Every lead, sale, and coaching moment gets context.

Use JewelLink to organize customer records, bridal intent, timepiece demand, POS data, and associate performance without sending the team across separate systems.

Lead Capture + Customer Context

Turn customer intent into store-owned relationship history.

Bridal leads, ring builder activity, POS history, Twilio and Podium texting integrations, and associate notes stay organized around the customer.

  • POS-aware customer records
  • Twilio and Podium texting integrations
  • Lead ownership and follow-up monitoring
JewelLink customer capture workflow

Bridal & Ring Builder

Capture bridal intent before the appointment starts.

Private-label ring builder workflows collect shape, metal, setting, budget, and design notes so associates can follow up with context.

  • Private-label ring builder
  • Saved designs and appointment capture
  • Bridal lead pipeline visibility
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JewelLink ring builder carat and price step

Timepiece Brands

Support high-intent watch clients with cleaner workflows.

Track inquiries, waitlist interest, brand preferences, allocation opportunities, and associate follow-up for luxury timepiece customers.

  • Wishlist and inquiry capture
  • Brand-specific client workflows
  • Follow-up history by associate
JewelLink timepiece and UP system workflow

AI & Sales Operations

Coach the team and move the next best action forward.

AI clienteling, automations, sales analytics, one-on-ones, and coaching help managers build stronger daily habits across the store.

  • AI clienteling and automations
  • Sales analytics and one-on-ones
  • AI coaching for associate development
JewelLink client capture and AI coaching workflow

Phone integrations

Product proof your team can recognize immediately.

Use the same mobile-first interface for bridal, customer capture, AI coaching, sales follow-up, and communication review.

Customer relationship timeline Customer Timeline
Ring builder diamond shape selection Private Label Ring Builder
Ring builder setting and metal selection Bridal Builder Settings
Ring builder save and continue form Saved Designs
Client capture workflow AI Coaching & Client Capture

Ready to connect the store?

See how JewelLink can support the way your team sells.

Book a Demo