JewelLink Features

Built for bridal, timepieces, communication, and AI-powered selling.

Connect the way customers enter your world with the way your team follows up: website forms, webchat, ring builder leads, social messaging, AI coaching, one-on-ones, and sales analytics.

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JewelLink web lead inbox Private label ring builder setting and metal step

Luxury workflows without disconnected tools

Every lead, message, and coaching moment gets a place to go.

Use JewelLink to organize customer communication, bridal intent, timepiece demand, and associate performance without sending the team across separate systems.

Website Communication

Turn every website touchpoint into one shared inbox.

Webchat, custom forms, bridal leads, and social messages flow into one area where managers can assign owners and monitor response activity.

  • Webchat and website forms
  • Facebook and Instagram messaging
  • Lead assignment and response monitoring
JewelLink website contact form

Bridal & Ring Builder

Capture bridal intent before the appointment starts.

Private-label ring builder workflows collect shape, metal, setting, budget, and design notes so associates can follow up with context.

  • Private-label ring builder
  • Saved designs and appointment capture
  • Bridal lead pipeline visibility
JewelLink ring builder carat and price step

Timepiece Brands

Support high-intent watch clients with cleaner workflows.

Track inquiries, waitlist interest, brand preferences, allocation opportunities, and associate follow-up for luxury timepiece customers.

  • Wishlist and inquiry capture
  • Brand-specific client workflows
  • Follow-up history by associate
JewelLink timepiece and UP system workflow

AI & Sales Operations

Coach the team and move the next best action forward.

AI clienteling, automations, sales analytics, one-on-ones, and coaching help managers build stronger daily habits across the store.

  • AI clienteling and automations
  • Sales analytics and one-on-ones
  • AI coaching for associate development
JewelLink webchat and AI workflow preview

Phone integrations

Product proof your team can recognize immediately.

Use the same mobile-first interface for forms, bridal, web leads, AI coaching, sales follow-up, and communication review.

Website forms and webchat inbox Website Forms & Webchat
Ring builder diamond shape selection Private Label Ring Builder
Ring builder setting and metal selection Bridal Builder Settings
Ring builder save and continue form Saved Designs
JewelLink webchat widget Webchat
Client capture workflow AI Coaching & Client Capture

Ready to connect the store?

See how JewelLink can support the way your team sells.

Book a Demo