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Built for Luxury Jewelers

Training, CRM, clienteling, follow-up, tasks, and analytics — all beautifully connected.

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Industry-Leading Training and LMS 

Stay ahead of the competition with cutting-edge training programs and a powerful Learning Management System (LMS) designed to elevate your team’s skills and performance. By offering comprehensive, personalized, and dynamic training, you equip your staff with the tools they need to thrive in a fast-paced, luxury retail environment. Inspire confidence, foster innovation, and deliver unforgettable customer experiences with a training system that sets the standard for excellence in the jewelry industry.

Customer Messaging and Opportunities

CRM dashboard for jewelry sales

JewelLink includes a built-in texting platform that keeps associates connected to clients—before, during, and after the sale. From appointment reminders to repair updates, every message feels seamless and personal.

With messaging integrations, you can send two-way texts, automate review requests, and use prebuilt templates—all from one place.

Stay connected. Collect reviews. Boost sales—all through the power of text.

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Gain deeper insights into sales performance, customer trends, and team effectiveness by integrating advanced analytics from your Point of Sale (POS) system with your Learning Management System (LMS). Empower your staff with data-driven training tailored to their strengths and areas for growth, fostering continuous improvement and elevating the customer experience.

Advanced Analytics

Vendor Integrated Training Portal

Bring all your brand and vendor education into one seamless platform with Jewellink’s Vendor Integrated Training system. Vendors can upload videos, create interactive courses, and manage spiffs directly inside your company’s learning portal — giving your team instant access to the latest product knowledge and incentives. Track participation, completion, and results across brands with full reporting, ensuring consistent communication and performance alignment between your store, associates, and vendor partners.

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See what Associates say

With 100's of stores and 1,000's of users trust in the most used training and management system in jewelry

JewelLink +

The Ultimate Toolkit for Jewelry Stores

Designed for stores that represent high-end brands, Jewellink Premier offers everything in Standard plus advanced luxury integrations. Gain access to the Luxury Timepiece Wishlist system, brand-specific analytics, and enhanced reporting across stores. Perfect for multi-location retailers looking to elevate brand presentation, sales tracking, and client experience.

$899 per month

JewelLink

Tailored Training and Management Made Simple

Perfect for independent stores and small chains, Jewellink  combines training, CRM, messaging, and analytics in one easy-to-use system. Engage your team with AI customer role-play, manage clients through built-in texting, and track sales performance with real-time dashboards. Includes 100+ jewelry-specific training courses and a built-in appointment booking system.

$699 Per month

Training Only 

JewelLink Training Only system is offered to Retailers with training content on a month to month rate.  Training packages can be custom made for stores.  We offer the LMS system only as an option for out of industry and for custom applications.

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