Revolutionizing Retail
Revolutionizing Retail
A Modern CRM Designed for the Way Jewelers Sell
Track customers, manage communication, schedule appointments, and deliver a luxury client experience from one clean dashboard.
Two-way SMS & MMS
Email messaging
Appointments & reminders
Notes & client history
Tags & customer segmentation
Automated follow-up
Assign to associates
Wishlist & bridal integration
Your Customer Data, Clean and Connected
Through BIG Jewelers Data Integration, JewelLink securely syncs your POS data into our cloud-based system, giving your team instant access to clean customer profiles, purchase history, and sales insights. No spreadsheets. No duplication. Just seamless data flow.
.png)
Client Profiles That Tell the Whole Story
JewelLink gives your team a complete view of every customer—past visits, purchases, notes, preferences, tags, repairs, wishlists, and communication history—all in one elegant profile.
Customer details, Purchase history, Warranty & repair info, Wishlists & custom jobs, Contact permissions, Profile updates
Simplify scheduling and strengthen client relationships with Jewellink’s integrated Appointment System. Book appointments directly from the CRM, send confirmations and reminders by email or text, and automatically sync schedules with your team’s calendars. Every appointment is tracked with detailed reporting — from booking source to follow-up completion — giving managers full visibility into client activity and associate performance. Streamline communication, reduce no-shows, and ensure every customer experience begins with preparation and professionalism.